Terms and Conditions
Terms and Conditions
Returns and Refunds
We are happy to offer you a full refund for faulty goods, (excluding shipping costs) provided the goods are returned within 14 days from receipt of your delivery. However, please be aware the goods must be unused. Once received by us then we shall issue a refund for the cost of goods.
If the item is returned due to an error on our part, then the delivery charges will be refunded.
If you receive the goods and find they don’t fit for what you are looking for, then you are more than welcome to return the items to us within 28 days from receipt of your delivery, as long as the goods have not been damaged in any way. We will offer you a full refund for the item itself, (excluding delivery costs). However, you will need to arrange the return yourself, with a courier of your choice. (This charge will not be refunded). Please ensure all returnable items are adequately re-packaged so as to prevent damage in transit. Returned items which have been damaged due to poor re-packaging will incur a repair fee.
In the unlikely event your goods are received damaged, please email us at sales@quickfitcontaineraccessories.co.uk, within 3 days of receipt to arrange a replacement. Any return shipping costs are to be paid initially by the buyer and will be refunded if the fault is confirmed by the manufacturer. An exchange will not be issued if the goods are not returned.
Please return to:
QUICKFIT CONTAINER ACCESSORIES, UNIT T, BLATCHFORD ROAD, HORSHAM, RH13 5QR
Deliveries
Please note all next day deliveries are next (working day) and must be placed before noon for next day delivery. Please note this is not guaranteed, we cannot be held responsible for delays in courier services.
Quickfit Container Accessories Ltd shall not be liable for any loss or damage which you may suffer as a direct result of goods not received in time, hindered or delayed by reason of any Act of God, Infectious disease, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown of plant or machinery, fire, flood, difficulty in obtaining workmen, materials or transport, electrical power, internet or computer failures or other circumstances whatsoever outside our control.
Collections
We are open for collections Mon-Fri, 9am-3pm (Excluding Bank Holidays). We are a click and collect service, so we advise ordering online and then coming to pick up your goods from our showroom in Horsham, West Sussex, RH13 5QR.
Pricing and Payment
All prices are in sterling and include VAT and the standard rate (20%). Purchases made from outside the UK will be charged in sterling and converted to your currency by your credit card company. When ordering you must state the correct card holder’s details including address, these details are checked for security reasons and any mis-match in details may cause a delay – overseas customers please provide your full postal address, telephone number and e-mail address to speed up delivery.
Credit card security
We offer online gateways through Stripe and PayPal to process our on-line orders, These links will take you to the relevant security pages within the providers to confirm their terms and conditions.
Paying By Pro forma Invoice
Please note orders placed with the pro forma payment / Bank transfer option selected will not be shipped until the full payment is received. In the event an order is dispatched prior to payment the goods will remain property of Quickfit container accessories limited until payment is received in full.
Accuracy of content
Our goal is to have 100% accurate, clear and concise information in relation to the products that we offer for sale. Where possible we take our own pictures, videos, weights etc of all our products but sometimes use and rely on manufacturers / suppliers to provide the correct information and on some occasions the product may have a slight variant to our listing i.e weight, colour variation, development changes etc – if this is the case we will first clarify that you have received what we believe you to have ordered and if does have a problem we will refund, replace or offer different product whichever suites you.
Privacy Policy
We do not pass or share you’re your information to any third party. Your information is only ever used by us Quickfit Container Accessories Ltd or our secure payment gateway for the purpose of fulfilling your order.
If you have chosen to receive e-mail flyers/special offers from us this will only be done once a month or twice if we feel we have something that cannot wait until the next offer. We will not bomb bard your e-mail address with anything over than related products that we sell.
The e-mail Marketing can be switched off by logging into your account or by following the opt-out link within the e-mail flyer. Anybody can register for our free special offer e-mails/newsletters, simple create an account or register.
